
Returns & Privacy policy.
Returns Policy
We want you to be happy with your purchase. Because all of our products are made to order, we can’t accept returns for change of mind, incorrect size or colour choices, or errors in order details. But if something goes wrong, we’ll make it right:
Damaged or Defective Items:
If your item arrives damaged, misprinted, or faulty, contact us within 30 days of delivery with a photo and a description of the issue. We’ll send a replacement or offer a refund—whatever works best for you.
Lost Packages or Incorrect Address:
If your package is lost or returned due to an incorrect address, we’ll help reship it. Please double-check your shipping details at checkout. Reshipping fees may apply if the original address was incorrect.
Need Help?
Email us at info@thepeoplearchives.org before returning anything. We'll guide you through the next steps.
Privacy Policy
Your privacy matters. This policy explains how The People Archives collects, uses, and protects your information when you visit our website or make a purchase.
What We Collect
– Order Details: Your name, address, email, and payment info when you make a purchase.
– Browsing Data: Info like your IP address and site activity via cookies and analytics tools.
– Optional Data: Things you choose to share, like your email when you subscribe or send us a message.
How We Use It
– To process orders and provide customer support
– To communicate about purchases or requests
– To improve site experience using analytics
– To send updates and offers if you’ve opted in (you can unsubscribe at any time)
Who We Share It With
– Fulfilment Partners (like Printful): To print and ship your order
– Payment Providers (like Stripe or PayPal): To securely handle transactions
– Website Services: Like hosts or analytics platforms that help run our site
– Legal Obligations: Only if required to comply with law or regulations
Your Rights
You can request to view, update, or delete your personal info anytime by emailing [your contact email]. You can also manage cookie preferences through your browser.
Security
We use secure platforms and encryption to protect your data. No online system is perfect, but we take privacy seriously and always aim to keep your information safe.
Cookies
Our website uses cookies to keep things running smoothly—like saving your cart or tracking performance. You can turn them off in your browser settings if you prefer.
Policy Updates
We’ll update this page if anything changes. You’re always welcome to check back for the most current version.
Questions?
Reach out to us at [your contact email]—we’re happy to help.
Last updated: April 10, 2025